كتب ادارة Management 2

A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, And Other Workplace Demons
By Gini Graham Scott


Publisher: AMACOM/American Management Association
Number Of Pages: 230
Publication Date: 2006-11-30
ISBN-10 / ASIN: 081447408X
ISBN-13 / EAN: 9780814474082
Binding: Paperback


Book Description:

All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:

* The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing
* The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
* The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
* I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues

From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.



Summary: A 'must' for managers
Rating: 5

A 'must' for managers is Gini Graham Scott, Ph.D.'s A SURVIVAL GUIDE TO MANAGING EMPLOYEES FROM HELL, telling how to handle a typical problem employee. Humor blends with practical, life-tested advice for handling different types of employee issues, from the clueless incompetent to the party-time performer who can't seem to separate work from fun. Case histories blend with advice and techniques from the field in a manual key to any level manager's success.

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Businessweek October 29 2007
PDF | English | 22 MB

Learning the Ropes (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055203
ISBN-13 / EAN: 9780816055203
Binding: Hardcover

The Hybrid Factory in Europe: The Japanese Management and Production System Transferred
By Hiroshi Kumon, Tetsuo Abo


Publisher: Palgrave Macmillan
Number Of Pages: 312
Publication Date: 2005-01-15
ISBN-10 / ASIN: 1403917213
ISBN-13 / EAN: 9781403917218
Binding: Hardcover

Archive: RAR
Format: PDF
Size: 2.32 MB

Research and Information Management (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055181
ISBN-13 / EAN: 9780816055180
Binding: Hardcover

Archive: RAR
Format: PDF
Size: 569.3 KB

Professional Ethics and Etiquette (Career Skills Library)
By Facts on File, J. G. Publishing Company Furguson


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055238
ISBN-13 / EAN: 9780816055234
Binding: Hardcover


Archive: RAR
Format: PDF
Size: 503.87 KB

Organization Skills (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055211
ISBN-13 / EAN: 9780816055210
Binding: Hardcover

Archive: RAR
Format: PDF
Size: 506.91 KB

Job Training That Gets Results: Ten Principles of Effective Employment Programs
By Michael Bernick

Publisher: W. E. Upjohn Institute
Number Of Pages: 273
Publication Date: 2005-12
ISBN-10 / ASIN: 0880992816
ISBN-13 / EAN: 9780880992817
Binding: Hardcover

Format: PDF
Size: 13.78 MB

Teamwork Skills (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055246
ISBN-13 / EAN: 9780816055241
Binding: Hardcover

Archive: RAR
Format: PDF
Size: 555.93 KB

Performance Contracting: Expanding Horizons
By Shirley J. Hansen

Publisher: Fairmont Press
Number Of Pages: 332
Publication Date: 2006-01
ISBN-10 / ASIN: 0881735302
ISBN-13 / EAN: 9780881735307
Binding: Hardcover


Archive: RAR
Format: PDF
Size: 2.97 MB

Communication Skills (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 0816055173
ISBN-13 / EAN: 9780816055173
Binding: Hardcover


Archive: RAR
Format: PDF
Size: 625.27 KB

Strategy and Performance: Achieving Competitive Advantage in the Global Marketplace
By Abby Ghobadian, Nicholas O'Regan, David Gallear, Howard Viney


Publisher: Palgrave Macmillan
Number Of Pages: 256
Publication Date: 2004-04-03
ISBN-10 / ASIN: 1403916187
ISBN-13 / EAN: 9781403916181
Binding: Hardcover


Book Description:

Terms such as the 'new competitive landscape', 'hypercompetition' and 'inherent instability and change' have been used over the past decade to describe the changing global competitive environment. A plethora of strategic and operational measures have been used to enable firms to gain sustainable competitive advantage, with varying degrees of success. Yet we remain in largely uncharted territory with strategic preparation for the future becoming a critical activity. Strategy and Performance provides academics, practitioners and students with a highly focused approach to competing in the global marketplace.


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Format: PDF
Size: 929.85 KB

Harvard Business Review November 2007
PDF | English | 24 MB

24641 KB

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Leadership Skills (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 081605519X
ISBN-13 / EAN: 9780816055197
Binding: Hardcover

Archive: RAR
Format: PDF
Size: 621.5 KB

Problem Solving (Career Skills Library)
By Facts on File


Publisher: Ferguson Publishing Company
Number Of Pages: 128
Publication Date: 2004-05
ISBN-10 / ASIN: 081605522X
ISBN-13 / EAN: 9780816055227
Binding: Hardcover


Archive: RAR
Format: PDF
Size: 654.8 KB

Maximum Performance: A Practical Guide To Leading And Managing People At Work
By Nick Forster


Publisher: Edward Elgar Publishing
Number Of Pages: 594
Publication Date: 2005-03-30
ISBN-10 / ASIN: 1845420004
ISBN-13 / EAN: 9781845420000
Binding: Hardcover


Book Description:

Based on twelve years involvement with more than two thousand MBAs, managers and professionals, Maximum Performance is a comprehensive analysis of leading and managing people set against a backdrop of accelerating organizational, business and technological change.

It covers traditional topics - such as personal performance and stress management, employee motivation and performance, power and politics, communication skills and leading and managing change, as well as more contemporary issues, such as business ethics in a global economy and leadership in high-tech and virtual organizations. It also looks at how leaders and managers can create cultures to promote essential modern organizational competencies such as creativity and innovation, the effective dissemination and use of knowledge and intellectual capital, and creating systemic intelligent learning capabilities amongst employees.

Harvard Business Review December 2007
PDF | English | 24 MB



25600 KB

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The Boston Consulting Group on Strategy: Classic Concepts and New Perspectives
by Carl W. Stern & Michael S. Deimler [ed.]


PDF, 9.8 mb

The 80/20 Principle: The Secret to Success by Achieving More with Less
By Richard Koch


Publisher: Currency
Number Of Pages: 288
Publication Date: 1999-10-19
ISBN-10 / ASIN: 0385491743
ISBN-13 / EAN: 9780385491747
Binding: Paperback


Amazon.com:

In 1897, Italian economist Vilfredo Pareto, in his study of the patterns of wealth and income, observed that the distribution of wealth was predictably unbalanced. He first discovered this pattern in 19th-century England and found it to be the same for every country and time period he studied. Over the years, Pareto's observation has become known as the 80/20 principle.

Now in 1998, Richard Koch takes a fresh look at the 80/20 principle and finds that the basic imbalance observed by Pareto 100 years ago can be found in almost every aspect of modern life. Whether you're investing in stocks, analyzing company sales, or looking at the performance of a Web site, you'll find that it's usually 20 percent that produces 80 percent of the total result. This means 80 percent of what you do may not count for much. Koch helps you to identify that 20 percent and shows you how you can get more out of your business, and life, for less.


Book Description:

How anyone can be more effective with less effort by learning how to identify and leverage the 80/20 principle--the well-known, unpublicized secret that 80 percent of all our results in business and in life stem from a mere 20 percent of our efforts.

The 80/20 principle is one of the great secrets of highly effective people and organizations.

Did you know, for example, that 20 percent of customers account for 80 percent of revenues? That 20 percent of our time accounts for 80 percent of the work we accomplish? The 80/20 Principle shows how we can achieve much more with much less effort, time, and resources, simply by identifying and focusing our efforts on the 20 percent that really counts. Although the 80/20 principle has long influenced today's business world, author Richard Koch reveals how the principle works and shows how we can use it in a systematic and practical way to vastly increase our effectiveness, and improve our careers and our companies.

The unspoken corollary to the 80/20 principle is that little of what we spend our time on actually counts. But by concentrating on those things that do, we can unlock the enormous potential of the magic 20 percent, and transform our effectiveness in our jobs, our careers, our businesses, and our lives.

Guide to Management Ideas, Second Edition (The Economist Series)
By Tim Hindle


Publisher: Bloomberg Press
Number Of Pages: 256
Publication Date: 2003-04
ISBN-10 / ASIN: 186197423X
ISBN-13 / EAN: 9781861974235
Binding: Hardcover


Book Description:

This lively and authoritative guide explores the 100 ideas that have most influenced approaches to business management during the past 100 years--and which are likely to continue to do so long into this century. Each idea is covered in a standard comprehensive way, with an explanation, a brief history of its development, and recommended further reading. For anyone who wants a good grasp of the concepts that lie behind business success, there is no better or more accessible guide than this.


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Network-Centric Service Oriented Enterprise
By William Y. Chang


Publisher: Springer
Number Of Pages: 542
Publication Date: 2007-10-17
ISBN-10 / ASIN: 1402064551
ISBN-13 / EAN: 9781402064555
Binding: Hardcover


Book Description:



The emergence of Enterprise services has triggered a major paradigm shift in distributed computing: from Object-Oriented Architecture (OOA) to Service-Oriented Architecture (SOA). As the need grows to incorporate and exchange information across wire-line and wireless networks, so grows the necessity to establish an infrastructure for high-distribution communities in a timely and safe manner. Network-Centric Service-Oriented Enterprise (NSCOE) is seen as heralding the next generation of mainstream Enterprise-business information collaboration solution that can enforce information and decision superiority in the decentralized, loosely-coupled, and highly interoperable service environments. Network-Centric Service Oriented Enterprise establishes a system-of-systems (SoS) view of information technologies, offering a synergistic combination of data and information-processing capacity upon an innovative networked-management framework.



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Businessweek January 14 2008
PDF | English | 12 MB

bweek_14012008.rar

(12.1MB)

Digital Government: E-Government Research, Case Studies, and Implementation (Integrated Series in Information Systems) (Integrated Series in Information Systems)
By Hsinchun Chen, Lawrence Brandt, Valerie Gregg, Roland Traunmüller, Sharon Dawes, Eduard Hovy, Ann Macintosh, Catherine A. Larson


Publisher: Springer
Number Of Pages: 744
Publication Date: 2007-12-10
ISBN-10 / ASIN: 0387716106
ISBN-13 / EAN: 9780387716107
Binding: Hardcover


Product Description:



New information technologies are being applied swiftly to all levels of government service: local, county, regional and even national and international. Information technology (IT) is being used to improve data management and data sharing, planning and decision support, service delivery, and more. Application areas affected by government mandates to improve e-government service include healthcare and safety; law enforcement, security, and justice; education; land use; and many others. Information technology is being used to increase public access to information, to provide more convenient and timely transaction services, and to increase citizen participation in the establishment of government regulations and other processes. DIGITAL GOVERNMENT: E-Government Research, Case Studies, and Implementation provides the field with a definitive, interdisciplinary, and understandable review of recent IT and related research of particular importance to digital government. The book also includes explorations of current and future policy implications, and case studies of successful applications in a variety of government settings.

The book has been organized into three parts: Unit 1 covers the international foundations of digital government and related social, public, and legal issues (such as privacy, confidentiality, trust and security) that are evolving from governments new ways of doing business. Unit 2 examines current IT research that is impacting the advancement of digital government purposes and initiatives. In this section, a wide range of technologies are discussed with the objective of outlining a framework of state-of-the-art technologies showing the most promise for e-government initiatives. Unit 3 highlights case studies and applications of successful e-government initiatives from around the world which have wider lessons and implications. High impact projects are explored in detail, with a 'lessons learned' discussion included with each case study. Each chapter is accompanied by references, suggested additional readings, online resources, and questions for discussion.

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Management of Convergence in Innovation: Strategies and Capabilities for Value Creation Beyond Blurring Industry Boundaries (Contributions to Management Science)
By Fredrik Hacklin


Publisher: Physica-Verlag Heidelberg
Number Of Pages: 260
Publication Date: 2007-12-06
ISBN-10 / ASIN: 3790819891
ISBN-13 / EAN: 9783790819892
Binding: Hardcover


Book Description:



Throughout the past decade, the phenomenon of technological convergence has increasingly gained managerial attention. In this special form of technological change, the coming-together of previously distinct knowledge bases gives rise to the creation of new applications and business models. When such innovations emerge at the intersection of industries, the resulting creative destruction may exceed previously established industry boundaries. As a consequence, convergence does not only promise the creation of new value, but may imply significant disruptions to established industries. Based on investigating 26 firms within the ICT industry, this book highlights implications of the convergence phenomenon on firms innovation management practices, and derives strategic guidelines for building and sustaining business models beyond blurring industry boundaries.

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Handbook of Transdisciplinary Research
By Gertrude Hirsch Hadorn, Holger Hoffmann-Riem, Susette Biber-Klemm, Walter Grossenbacher-Mansuy, Dominique Joye, Christian Pohl, Urs Wiesmann, Elisabeth Zemp


Publisher: Springer
Number Of Pages: 448
Publication Date: 2008-02
ISBN-10 / ASIN: 1402066988
ISBN-13 / EAN: 9781402066986
Binding: Hardcover


Book Description:



Transdisciplinary research (TR) is an emerging field of research in the knowledge society. It relates science and policy in addressing issues such as:




global and local environmental concerns




migration




new technologies




public health




socio-cultural change





This handbook provides, for the first time, a structured overview of the manifold experiences gained in these fields. Twenty-one projects from all over the world present their research approaches, structured along the three phases of a TR project:




problem structuring




problem investigation




bringing results to fruition





Referring to these projects, cross-cutting challenges of TR are discussed, such as:




integration




participation




values and uncertainties




learning from case studies




management




education
A systematic positioning of transdisciplinary research in the development of sciences and humanities, and 15 propositions for enhancing transdisciplinary research situate the contributions in a larger, systematised context. The handbook gives researchers and students an overview of the state of the art in transdisciplinary research.

Audience

Written for students, researchers, and project managers who are planning or are involved in problem-driven, transdisciplinary projects, or are working on the interface of science, society and politics.

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